The FAQ Block is a powerful and flexible component designed to help you create professional frequently asked questions sections on your WordPress site. This block offers multiple layout styles, comprehensive customization options, and built-in SEO schema markup to enhance both user experience and search engine visibility.
Key Features
The FAQ Block includes a comprehensive set of features to meet all your FAQ needs:
- Multiple Layout Styles: Choose from Boxed, Classic, Separated, Minimalist, and Bordered layouts
- Interactive Functionality: Toggle individual items open/closed with smooth animations
- Flexible Content Management: Add, remove, reorder, and duplicate FAQ items easily
- Icon Customization: Multiple icon types with position and styling controls
- Typography Controls: Independent styling for questions and answers
- Color States: Normal, hover, and active color options for all elements
- SEO Schema Markup: Built-in FAQ and Q&A schema for better search visibility
- Responsive Design: Fully responsive with device-specific controls
- Animation Effects: Choose from various entrance animations
- Question/Answer Prefixes: Add custom prefixes like “Q:” and “A:”
Adding the FAQ Block
To add an FAQ Block to your page:
- Click the “+” icon to open the block inserter
- Search for “FAQ” or navigate to the “DigiBlocks” category
- Click on the “FAQ” block to add it to your page
- The block will appear with a default FAQ item that you can customize
Managing FAQ Items
Adding New Items
Click the “Add FAQ Item” button at the bottom of the block to create new questions and answers. Each new item includes:
- A question field with rich text editing capabilities
- An answer field supporting bold, italic, links, images, and lists
- Individual toggle functionality
- Item-specific controls for management
Editing Content
Question Content:
- Click on the question text to edit inline
- Use the rich text toolbar for basic formatting (bold, italic)
- Questions support single-line content for consistency
Answer Content:
- Click on the answer area to edit with full rich text capabilities
- Add formatting, links, lists, and even images
- Content automatically adapts to your chosen layout style
Item Management Controls
Each FAQ item includes hover controls for easy management:
Move Up/Down: Reorder items by moving them up or down in the sequence
Duplicate: Create a copy of an existing item to save time when creating similar questions
Remove: Delete unwanted items with a single click
Layout Options
The FAQ Block offers five distinct layout styles to match your design preferences:
Boxed Layout
The default layout featuring contained items with borders and backgrounds. Each FAQ item appears in its own box with clear separation and hover effects.
Classic Layout
A traditional FAQ style with minimal borders, featuring only bottom borders between items. This layout provides a clean, text-focused appearance.
Separated Layout
Each question appears in its own styled container, with answers appearing in separate, connected sections when expanded. This layout provides clear visual hierarchy.
Minimalist Layout
A clean, border-free design with subtle bottom borders on questions. This layout focuses entirely on content with minimal visual distractions.
Bordered Layout
Questions appear with background colors inside bordered containers, while answers display in separate sections. This layout combines visual structure with content clarity.
Basic Configuration
Allow Multiple Open
Control whether users can expand multiple FAQ items simultaneously or if opening one should close others. This setting affects user interaction patterns:
- Enabled: Users can open multiple items at once for comparison
- Disabled: Opening a new item automatically closes others, maintaining focus
Question and Answer Prefixes
Add consistent prefixes to your FAQ content for better organization:
Question Prefix: Add text like “Q:” before each question
Answer Prefix: Add text like “A:” before each answer
These prefixes help users quickly identify questions and answers, especially in longer FAQ sections.
Items Spacing
Control the vertical spacing between FAQ items using responsive controls. Adjust spacing independently for desktop, tablet, and mobile devices to ensure optimal display across all screen sizes.
Icon Settings
Icon Types
Choose from five different icon styles to match your design:
Plus/Minus: Traditional + and – symbols that swap when toggled
Arrow: Downward-pointing arrows that rotate when items are expanded
Chevron: Angular chevron symbols with smooth rotation animations
Triangle: Right-pointing triangles that rotate to point downward when open
Circle Plus/Minus: Plus/minus symbols enclosed in circles for enhanced visibility
Icon Position
Position icons on either the left or right side of questions:
- Right: Icons appear at the end of questions (default)
- Left: Icons appear at the beginning of questions
Icon Size
Use responsive controls to set icon sizes for different devices. Icons scale proportionally while maintaining crisp appearance across all screen sizes.
Styling Options
Question Styles
Customize the appearance of FAQ questions with comprehensive styling controls:
Normal State Colors:
- Text Color: Set the default question text color
- Background Color: Define the background for question areas
- Prefix Color: Style question prefixes independently
Hover State Colors:
- Text Color: Color when users hover over questions
- Background Color: Background color on hover
Active State Colors:
- Text Color: Color when FAQ items are expanded
- Background Color: Background color for active items
Answer Styles
Style the FAQ answers separately from questions:
- Text Color: Set the color for answer content
- Background Color: Define answer section backgrounds
- Prefix Color: Style answer prefixes independently
Typography Controls
Independent typography settings for questions and answers allow complete design control:
Question Typography:
- Font Family: Choose from available fonts
- Font Size: Set responsive sizes for all devices
- Font Weight: Control text weight (light, normal, bold, etc.)
- Font Style: Apply italic or normal styling
- Text Transform: Use uppercase, lowercase, or capitalize
- Text Decoration: Add underlines or other decorations
- Line Height: Control vertical spacing between lines
- Letter Spacing: Adjust character spacing
Answer Typography: Similar controls available for answer content, allowing you to create visual hierarchy between questions and answers.
Border and Shadow Options
Border Controls
Configure borders for supported layouts (not available for Classic and Minimalist):
Border Style: Choose from solid, dotted, dashed, double, groove, inset, outset, or ridge
Border Colors: Set normal and hover border colors
Border Width: Control border thickness on all sides with responsive settings
Border Radius: Create rounded corners with responsive controls
Box Shadow
Add depth and visual interest with box shadow controls:
Normal Shadow: Set shadows for the default state
Hover Shadow: Create different shadows on hover for interactive feedback
Both shadow controls include position (inset/outset), horizontal/vertical offsets, blur radius, spread radius, and color options.
Advanced Features
SEO Schema Markup
The FAQ Block automatically generates structured data markup for better search engine visibility:
Schema Type Options:
- Default FAQ Schema: Standard FAQ markup for general question/answer content
- Q&A Schema: Question and Answer markup for more interactive content
Schema Name: Add a custom name for your FAQ schema (e.g., “Product FAQ”, “Company FAQ”) to provide additional context for search engines.
HTML Settings
Question Tag: Choose the HTML tag for questions (H2, H3, H4, H5, H6, p, or div) to maintain proper heading hierarchy and accessibility.
Animation Effects
Add entrance animations to make your FAQ block more engaging:
Available Animations:
- Fade effects (fadeIn, fadeInUp, fadeInDown, fadeInLeft, fadeInRight)
- Slide effects (slideInUp, slideInDown, slideInLeft, slideInRight)
- Zoom effects (zoomIn, zoomInUp, zoomInDown)
- Bounce effects (bounceIn, bounceInUp, bounceInDown)
- Rotation effects (rotateIn, rotateInDownLeft, rotateInDownRight)
Animation Preview: Use the preview button to test animations in the editor before publishing.
Responsive Design
All styling options include responsive controls for desktop, tablet, and mobile devices:
- Spacing: Adjust padding and margins per device
- Typography: Set different font sizes and line heights
- Icon Sizes: Scale icons appropriately for each screen size
- Item Spacing: Control gaps between FAQ items responsively
Visibility Controls
Hide the FAQ block on specific devices when needed:
- Hide on Desktop: Hide the block on desktop screens (992px and up)
- Hide on Tablet: Hide the block on tablet screens (768px to 991px)
- Hide on Mobile: Hide the block on mobile screens (767px and below)
Note: Hidden elements appear with reduced opacity in the editor for easy editing, while being completely hidden on the frontend.
Additional Options
HTML Anchor: Create a unique anchor link for the FAQ block to enable direct linking to this section of your page.
Additional CSS Classes: Add custom CSS classes for advanced styling or integration with custom themes.
Best Practices
Content Organization
- Keep questions concise: Use clear, specific questions that users would actually ask
- Provide complete answers: Ensure answers fully address the questions without requiring additional research
- Logical ordering: Arrange FAQ items from most common to least common questions
- Use consistent language: Maintain the same tone and terminology throughout
Design Considerations
- Choose appropriate layouts: Match the layout style to your overall site design
- Maintain readability: Ensure sufficient color contrast between text and backgrounds
- Test responsiveness: Preview your FAQ block on different screen sizes
- Optimize spacing: Use appropriate spacing to avoid cramped or overly spread content
SEO Optimization
- Use descriptive schema names: Help search engines understand your FAQ context
- Choose appropriate question tags: Maintain proper heading hierarchy for accessibility
- Write for users first: Focus on providing valuable answers rather than keyword stuffing
- Keep content updated: Regularly review and update FAQ content to maintain relevance
Performance Tips
- Limit animation use: Use animations sparingly to avoid overwhelming users
- Optimize images: If including images in answers, ensure they’re properly optimized
- Test loading speed: Monitor how the FAQ block affects your page load times
- Consider item count: Very long FAQ sections might benefit from pagination or categorization
The FAQ Block provides a comprehensive solution for creating professional, accessible, and SEO-friendly FAQ sections that enhance user experience while maintaining design flexibility and performance optimization.